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Pilote Interactive Series
FAQ List
Why doesn't my Pilote CD start by itself?
It may be that the Autorun facility has been turned off. This may be due
to security settings on your machine. For instance, if you only have
limited access privileges as a user, you may need to log in as an
administrator to enable the Autorun facility. By creating a Shortcut to
the Pilote CD-ROM, you should be able to start the CD-ROM even with
limited privileges.
Why doesn't the sound play in time with the video?
This usually happens for one of the following reasons:
• The computer's processor is too slow. The recommended minumum is
266MHz. Try using the 166mhz version of the Pilote CD.
• The CD-ROM drive's read speed is too low. The recommended minimum is
quad-speed, or 4x.
• The computer has less than 64MB of RAM.
See note 1 for more details.
• The computer may suffer from what are known as 'memory leaks'. In this
case, quitting Pilote Moi and then restarting it can often remedy the
problem.
How do I print from Pilote Moi?
There is no printing functionality built into Pilote Moi. However, you
can use the built-in screen capture/printing facility of Windows or
Macintosh.
For Windows, pressing the Print Screen button on the keyboard will copy
the screen to the clipboard. Using most graphics software packages, you
can then paste the image from the clipboard.
For Macintosh, the combination of Command-Shift-3 on the keyboard will
save the screen image to a file on your local disc, named "Picture 1".
How do I use my Pilote CD on a Macintosh?
Pillote Moi should run quite happily on any Macintosh running system 8.0
or later. Firstly ensure you have QuickTime 4.0 or later installed and
then simply double-click the StartPiloteMoi icon to launch the program.
You will find the Macintosh version of the QuickTime 5 installer in the
folder called Data on this CD-ROM. Later versions of the Pilote CDs
include both Classic and Mac OSX versions.
How do I repeat the question during a game?
Most games have the facility to repeat the question. On some games
Pilote's head appears in the corner. Simply click him to repeat the
question. On the other games try exploring elsewhere (like the child's
face) to find the hidden 'question encore' button.
Why do the fonts go all strange on Windows NT/2000/XP?
We are aware of instances (on networks particularly) where restricted
privileges for users can prevent early (v2.0) Pilote Moi from using the
embedded font. If when logging in as admin it resolves the problem you
can then perhaps determine what privileges you need to allow your normal
users. Later versions (v2.1 or later) should not have this problem. For further information, contact
MS Consulting Group
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